Our store is located in Tomball, TX and ships packages via USPS First-Class Mail. Customers will be provide a tracking number when item is shipped. Orders are shipped within 2 days of order being received. Any questions regarding shipping please email us @ [email protected]
At Joiful Jewels we value our commitment to the best customer service. Accessories that were shipped in error or damaged during transit may be returned within 7 days of receipt. To initiate a return please email [email protected] Once the damaged item is returned to Joiful Jewels a replacement item will be sent, if the returned item is no longer available a refund will be processed.